Effective Date: 30/04/2025

Welcome to ClearSocial.it. These Terms and Conditions govern your access to and use of our website and services. By using this website or placing an order, you agree to be bound by the terms outlined below. If you do not agree with any of these terms, please do not use our services.

1. Definitions

• "We", "us", "our" refers to ClearSocial.it.

• "You", "user", "client" refers to any person or entity accessing or using our services.

2. Scope of Services

ClearSocial.it provides digital social media marketing services, including but not limited to:

• Followers

• Likes

• Views

• Comments

• Custom promotional packages

These services are provided for platforms such as Instagram, TikTok, YouTube, and Facebook. We reserve the right to modify, limit, or discontinue any service without prior notice.

3. Account Registration

To use our services, you must create an account. You agree to:

• Provide accurate, complete, and up-to-date information

• Keep your login credentials confidential

• Be responsible for all activity on your account

We reserve the right to suspend or terminate accounts in cases of abuse, fraud, or violation of these terms.

4. Payment and Billing

All services must be paid for in advance. Payment is processed through secure third-party gateways. We do not store your payment details.

Prices are listed in EUR and may be updated without notice. You are responsible for any local taxes or fees related to your purchase.

5. Delivery Policy

Most services begin within minutes of placing an order. However, some delivery times may vary based on service type and platform behavior.

We make every effort to fulfill orders within the estimated timeframes, but delays may occur due to technical or third-party platform issues. Delivery is considered complete once the requested quantity is delivered.

6. Refund Policy

All purchases are final. Refunds are only provided if:

• The service is not delivered as described

• The order is incomplete and cannot be resolved

• A technical error occurs on our platform

Refunds are issued as credit to your ClearSocial.it balance, not as cash returns. For full details, see our Refund Policy.

7. User Responsibilities

By using ClearSocial.it, you agree:

• Not to misuse the services for spam, illegal activity, or platform manipulation

• Not to submit false or harmful links or content

• Not to resell services without proper authorization

We are not responsible for account bans, restrictions, or shadowbanning that may result from misuse or violation of a social media platform’s terms of service.

8. Limitation of Liability

ClearSocial.it is not liable for:

• Any indirect or consequential loss, including revenue, data, or goodwill

• Platform-related changes or algorithm shifts that impact service performance

• Issues caused by user error or misinformation provided during the order process

All services are offered “as is” without warranties of any kind, expressed or implied.

9. Privacy and Data Protection

We are committed to protecting your personal data. For details on how we collect, use, and store your information, please refer to our Privacy Policy. Our platform is fully compliant with the General Data Protection Regulation (GDPR).

10. Intellectual Property

All content, branding, visuals, code, and materials on ClearSocial.it are the intellectual property of the platform and may not be copied, used, or redistributed without written permission.

11. Governing Law

These Terms and Conditions are governed by the laws of Italy. Any disputes arising in connection with this agreement will be subject to the jurisdiction of the courts of Rome, Italy.

12. Contact Information

If you have any questions about these terms, please contact us:

Vilmar S.R.L.

📍 Address: Via Elvia Recina 6 CAP 00183, Roma, Italy

📧 Email: support@clearsocial.it